الدعم

Support (English)

Email us at info@aawid.om and we reply within one business day. Please include your store name and registered email.

How do customers get the card? Show the sign-up code from the app or print it in your store. Customers scan it and add the card to Apple Wallet or Google Wallet, with no app to install.

How do I add a stamp? In the Counter tab, scan the customer's card code or search by phone or name, then tap "Add a stamp". The card updates on the customer's phone right away.

How do I upgrade? In "Your plan", pick a monthly or yearly plan and pay with Thawani inside the app. It starts as soon as the payment completes.

Closing the account or deleting data: use Account › Close account, and email us to delete your data permanently. See the privacy policy.